The Mattress Factory is an artist-centered museum, international residency program and renowned producer and presenter of installation art. We say “yes” to artists, offering time and space to dream and realize projects in our hometown, Pittsburgh, PA. We invite audiences from around the world and around the corner to step inside, immerse and connect with the artistic process.
Last updated September 2021
Among other aspects, this Policy applies to information that you provide to us and that can be linked to a specific individual, such as a name, mailing address, telephone number(s), email address or any other information (“Personal Information”). The Mattress Factory collects Personal Information through processes including but not limited to mail, telephone, email, website, applications, transactions and on-site visits.
By submitting your Personal Information to us, you are agreeing that the Mattress Factory may use your Personal Information in accordance with this Policy. We are happy to answer any questions.
Personal Information Collection and Usage
The Mattress Factory, including through its website, does not collect Personal Information unless individuals knowingly and voluntarily provide that information.
The Mattress Factory collects Personal Information that is voluntarily supplied to us through our website and various electronic communication, as well as other processes. We may use this Personal Information to improve our understanding of your interests and our audiences. This allows us to better meet the needs of Museum visitors and website users, and to deliver the services you request.
We may also use your Personal Information in other ways, such as to contact you about Mattress Factory activities and/or fundraising campaigns or as otherwise disclosed to you at the point of collection. We may also use your name, postal address and telephone number(s) to contact you offline. If you do not wish to receive such communications or for us to contact you offline, you may opt out by contacting us in accordance with the “Opt Out” section of this Policy.
The Mattress Factory will not sell, trade or rent Personal Information to any third party. We may save Personal Information to comply with federal and state policies, but we will not disclose this information to government agencies unless we are required to do so by state or federal law, or we must act under exigent circumstances to protect the safety of our users or the public.
If you make a purchase, donation or other financial transaction through our website, on-site, over the phone or through the mail, we will ask you to provide only the information necessary to process your order. For security reasons, the Mattress Factory does not permanently store credit card information on any of its servers.
Aggregated Data Collection
In order to improve the design and content of our website and the Museum’s operations, the Mattress Factory may compile non-personally identifiable data information and provide them to third parties for quantitative analysis. Additionally, the Mattress Factory may share such aggregate data with advertisers, partners and/or other third-party vendors.
In such situations, the information you provide may be aggregated. However, these statistics or data will not include information that identifies you or any other individual website user. The Mattress Factory shall own such aggregated data.
Automatically Collected Information and Use of “Cookies”
To collect aggregate information about website visitors, our website may use “cookies” and similar means. This aggregate information can include IP addresses, browser types, domain names, access times and the referring websites that visitors use to access this website. The website uses this information to maintain the quality of the service while you are on the website, as well as to collect general statistics about the site.
A cookie is a small file that websites send to your browser when you visit the website. Cookies are uniquely assigned to you and are designed to be read only by a Web server in the domain that issued the cookie to you. Cookies are also used to recognize visitor preferences and temporarily store session information in order to provide better service and easier access when individuals return to our site. If you choose to decline cookies, you may not be able to fully experience the interactive features of this or other websites that you visit.
This aggregate information that the Mattress Factory collects through cookies and similar means does not identify you or any other individual website user. The Mattress Factory shall own such aggregated information and may use or disclose it for any purpose.
The Mattress Factory may provide links to other websites as a convenience for its users. Unless explicitly designated, these links do not imply an endorsement of the other website and/or the organization or individual hosting the website. The Mattress Factory is not responsible for the materials contained at any website linked to this site.
Information from Children
The Mattress Factory takes seriously the protection of children’s privacy. We do not knowingly gather or solicit any personal information from children under the age of 12. Parents and guardians are asked to instruct children not to provide any personal information in any communications with the Mattress Factory.
The Mattress Factory website and communications include the Mattress Factory name, logo and phrase “Art You Can Get Into.” The Mattress Factory name, logo and “Art You Can Get Into” are federally registered trademarks owned by the Mattress Factory. Any unauthorized use of these trademarks is prohibited.
The Mattress Factory makes no warranties or representations of any kind regarding the accuracy, suitability or safety of the information contained on this website or any linked site, for any purpose. All such information is provided “as is” and with the specific disclaimer of any warranties of merchantability, fitness for a particular purpose, title or non-infringement. The Mattress Factory makes no warranties or representations of any kind that the services provided by this website or any linked site will be uninterrupted, error-free or that the site or the server that hosts the site are free from viruses or other forms of harmful computer code.
Opt-Out or Questions
If you prefer to opt-out of sharing your Personal Information and/or receiving future communications or if you have questions regarding this Policy, please contact the Mattress Factory at the below address or submit your request via email.
The Mattress Factory
500 Sampsonia Way
Pittsburgh, PA 15212
All opt-out requests will be honored, but please be patient with us as it may take as many as twelve (12) weeks for opt-out changes to be fully implemented.
Changes to the Policy
This Policy may be revised from time to time, in response to changes in the law or other factors. The Mattress Factory reserves the right to change or amend this Policy at any time, without notice. We encourage visitors and website users to periodically visit this page to review the most current policy.