Our Jacksonia Street entrance, via the parking lot, is wheelchair accessible.

A ramp will lead you past The Garden by Winifred Lutz on the left and several glass doors on your right to the Main entrance. The Main entrance door is not powered. Please call (412) 231-3169 x5406 for assistance from a staff person. 

• We have courtesy wheelchairs available. Supply is limited. 
• We have portable chairs available for use in galleries. Ask a staff person for assistance.
• Accessible restrooms are available in Basement gallery via elevator. 
• Sensory processing kits are available by request. Ask staff at the front desk for assistance. 
  • Include noise reducing headphones, sunglasses, tactile objects, backpack.
• Video installations in Main Building include captions.
• Large print Gallery Guides not currently available (coming soon).
• Assume the Risk by Asim Waqif is an interactive installation with shifting platforms and occasional audio feedback. Please note, the interior may not be accessible to visitors using walking frames or wheelchairs. Hardhats and eye protection are required, and available on site. Ear protection and sensory processing kits are available on request. Visitors may attempt to enter with assistive devices under their own assumption of risk. Guide animals are not recommended to enter, due to the constrained space and nature of interactivity.

Events 

• ASL interpretation and panel events will automatically include ASL interpretation. 
• ASL interpretation is available by request 2 weeks in advance for other events or special tours. 

Sensory  

• No current exhibitions feature strobing/flashing lights. 
• No current exhibitions in Main Building include artificial scents. 
• No current exhibitions in Main Building feature sudden/loud noises. 

We recommend visitors begin their visit at Main Building located at 509 Jacksonia St. 

To get to Monterey Annex, visitors should travel west on Jacksonia Street via sidewalk. Due to the age of the Mexican War Streets neighborhood, sidewalks can be cracked and uneven. Please use caution.

• Entrance to Monterey Annex is accessible via two stairs. A wheelchair accessible ramp is available by request. Please call (412) 231-3169 x5419. 
• Due to the age of the building, only the main level of the Monterey Annex is wheelchair and walking frame accessible. 
• We have portable chairs available for use in galleries. Please ask a staff person for assistance.
• Accessible restrooms are available on the main level of Monterey Annex. 
• Sensory processing kits are available by request. Ask staff at the desk for assistance. 
  • Include noise reducing headphones, sunglasses, tactile objects, backpack.
• There is limited floor space between objects installed as part of the current exhibitions on the second and third floors.

Sensory  

• No current exhibitions feature strobing/flashing lights.
• No current exhibitions in Monterey Annex include artificial scents.
• No current exhibitions in Monterey Annex feature sudden/loud noises. 

We recommend visitors begin their visit at Main Building located at 509 Jacksonia St. 

To get to Sampsonia Annex, visitors should travel west on Sampsonia Way via alley way. Route includes stairs.

• Due to the age of the building, Sampsonia Annex is not wheelchair or walking frame accessible. 
• We have portable chairs available for use in galleries. Ask a staff person for assistance.
• Accessible restrooms are not available in Sampsonia Annex. 
• Sensory processing kits are available by request. Ask staff at the desk for assistance. 
  • Include noise reducing headphones, sunglasses, tactile objects, backpack.

Sensory  

• No current exhibitions feature strobing/flashing lights.
• No current exhibitions in Sampsonia Annex include artificial scents. 
• No current exhibitions in Sampsonia Annex feature sudden/loud noises.  

If you call an Access vehicle to drop you off at the Mattress Factory, please direct them to 505 Jacksonia Street. The vehicle will pull into a parking lot, there are stairs and a ramp to the main entrance. This also is where you should wait if an Access vehicle is picking you up. If you do not wish to wait outside, alert the Admissions Desk that you are waiting for a vehicle, and they can let you know when your vehicle has arrived.

Port Authority: The Mattress Factory is located within easy distance of several Port Authority bus stops. For information, bus routes and schedules visit Port Authority Trip Planner or call Port Authority Customer Service at 412.442.2000.

If requested in advance, tours can be arranged for hearing and visually impaired visitors. Large print visitor guides are available at the Admissions Desk. Braille guides are available at each building and may be checked out to use while on the Museum campus.

The Mattress Factory is committed to creating an inclusive environment. While we make every effort to enable interactive experiences for all visitors, due to the age of the Museum’s repurposed buildings, there are some galleries that are not fully accessible at this time. Click the links below to view video tours of those works that are inaccessible:

Trespass & Untitled (Calisthenic Series), William Anastasi

Untitled, Jene Highstein

Infinity Dots Mirrored Room and Repetitive Vision, Yayoi Kusama

It’s all about ME, not you and Selections from the Greer Lankton Archive, Greer Lankton

Unbrella, Vanessa Sica and Chris Kasabach

Bed Sitting Rooms for an Artist in Residence, Allan Wexler

Ship of Fools, Discovery of Time, Bill Woodrow

For questions regarding accessibility, contact Laurie Barnes, Director of Education & Community Engagement.